metal wire shelving We know that great customer service goes in pair with high quality communication. For example, if our customer comes with an issue at Hshelf Shop Shelving, we keep the service team try not to make a phone call or write an e-mail directly to solve problems. We rather offer some alternative choices instead of one ready-made solution to customers.
Hshelf metal wire shelving After discussing the plan of investment, we decided to invest heavily in the service training. We built an after-sales service department. This department tracks and documents any issues and work to address them for customers. We regularly arrange and conduct customer service seminars, and organize training sessions that target specific issues, such as how to interact with customers through the phone or via the E-mail.convenience store shelves,retail store shelving,shop display shelves.