Pharmacy can provide people with the convenience of life, not only for pharmacy operators to create more revenue.
But some pharmacies are poorly run, and not understand sales, not only can't make money, instead of continuing losses facing closure.
For pharmacy sales bad problem, pharmacy
shelves manufacturers give you finishing the four tips: tip 1 -
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Master professional knowledge of medicines to make customers trust you, accept you sell drugs, first of all you should have professional knowledge of drugs.
That includes the basic information of the drug, pathogenesis and selling points, and so on.
Especially for new drugs, professional knowledge in this field is essential.
Drugs are different from other commodities, are special commodities is related to people's life safety, its indications, usage and dosage and taboos must accurately grasp, don't appear any mistakes.
Suggestions in their spare time to study more easy to learn knowledge of medicine.
Tip 2 -
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Keep good service attitude in addition to the drugstore sell goods, more services.
The high quality service can help lead to a sale, and for pharmacies to more 'repeat customers'.
Whether it's the clerk or operator, must improve their service consciousness, to keep 'customer is god' service mentality, wholeheartedly provide customers with quality services.
If your service is good enough, I believe that will be able to impress the customers, make customers produce consumer behavior.
Tip 3 -
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Ponder the consumer shopping psychology as consumers distribution difference, we need to face all kinds of customers every day, this time to understand sense motive, use of certain social skills gap with the distance between the customers.
In the face of bought some medicine behavior of customers, it is best not to confront, should learn to take a more tactful way to deal with, will not make customers feel uncomfortable, also can make oneself to get respect.
While ensure that does not harm the guest feeling relationship is enough to make the customer happy to medicine.
Tip 4 -
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Keep good state of mind as a pharmacy operators, we will inevitably encounter all sorts of difficult customers.
Even in the face of customer complaints or damage, will it as a kind of power, must not because customers an expression, word and loss of passion.
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